Frequently Asked Questions

No. After the free 30-day trial period ends, you are under no obligation to continue and no more actions are required on your part.

Completed learning programs will appear under "Completed Courses" tab of "My Courses" page. Certificate icon will be enabled for each completed and passed programs. You can easily generate the program certificate by clicking the certificate icon on the respective program.

If you can’t find the program you need or are seeking more information on topics that are not covered in some of our programs, they might be under development. Contact us to find more about our program development pipeline.

If your organization does things a little differently and you would like to make modifications to topics that are already covered in a program content outline, then hybrid off-the-shelf programs might be the solution for you.We can assemble a program from our existing content and add your own custom content. We can also build new topics to your specifications and repurpose any nonproprietary content from our library. This way, we don’t need to create a new program from scratch, and the only additional payment is on the new custom topics you need. For more information on pricing and for any other inquiries, please contact us.

A.D.A.M. is the premier provider of custom eLearning programs for health care. With our dynamic team of medical writers, instructional designers, graphic designers, medical illustrators, and subject-matter experts, A.D.A.M. can easily write, design, develop, and deliver the right custom training program for your needs. Contact us or visit our Corporate Site for more information on our custom work and services.

Yes! All our programs are developed in HTML5 and designed to work across different devices.

Operating System and Software	Minimum System Requirements	Recommended System Requirements
OS: Microsoft Windows7 Browser: Microsoft Internet Explorer 10.0, Microsoft Internet Explorer 11.0, or Mozilla Firefox and Google Chrome	Intel® Pentium® 4 processor 1GB of RAM 1024 x 768 screen resolution	1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor 2GB of RAM Graphics card with 256MB of dedicated RAM
OS: Microsoft Windows8 Browser: Microsoft Internet Explorer 10.0, Microsoft Internet Explorer 11.0, or Mozilla Firefox and Google Chrome	Intel® Pentium® 4 processor 512MB of RAM 1024 x 768 screen resolution Graphics card with 256MB of dedicated RAM	Intel Core 2 Duo 2.33GHz processor 2GB RAM Graphics card with 256MB of dedicated RAM
OS: Apple® Mac OS® X 10.4 or 10.5 Browser: Apple® Safari™ 3.0+ or Mozilla Firefox 2.0+	PowerPC® G3, G4, or G5 500MHz processor or Intel Core Duo 1.33GHz processor 256MB of RAM 1024 x 768 screen resolution	PowerPC G4 or G5 1.83MHz processor or Intel Core 2 Duo 2.33GHz processor 1GB RAM
iOS: iOS11 Browser: Apple Safari or Mozilla Firefox	iPhone 5S, 6, 6 Plus, 6S, 6S Plus, SE, 7, 7 Plus, 8, 8 Plus and iPhone X iPad Air, Air 2 and 5th-gen iPad iPad Mini 2, 3, and 4 All iPad Pros 6th-gen iPod Touch	iPhone 5S, 6, 6 Plus, 6S, 6S Plus, SE, 7, 7 Plus, 8, 8 Plus and iPhone X iPad Air, Air 2 and 5th-gen iPad iPad Mini 2, 3, and 4 All iPad Pros 6th-gen iPod Touch
OS: Microsoft Windows 10 Browser: Microsoft Internet Explorer Microsoft Internet Explorer 11.0, or Mozilla Firefox and Google Chrome	1 gigahertz (GHz) or faster processor or SoC 1 gigabyte (GB) for 32-bit or 2 GB for 64-bit 800x600 screen resolution	Intel Core i7-7700HQ 2.8 GHz 2 gigabyte (GB) for 32-bit or 4 GB for 64-bit 800x600 screen resolution
Chromebook

We accept online payments via credit card (Visa, MasterCard, and Discover) or PayPal. You must activate your account via email before you can use PayPal as a payment method.

A.D.A.M. OnDemand™ programs are delivered from our LMS. Once your credit card information is validated, you will be automatically logged in to your newly created A.D.A.M. OnDemand™ account, where you will be able to launch your purchased program.

A.D.A.M. OnDemand™ programs are available based on your selected period of subscription.

There are 4 types of subscriptions available on our site:
1. Weekly Subscription
2. Monthly Subscription
3. Six Months Subscription
4. Annually Subscription

If you have purchased licence for a bundle, you will be able to access your bundle of programs for a month. A feature of auto renewal of your license for bundle is also available.

The charge will appear on your credit card statement as “A.D.A.M.”

Our site features 256-bit SSL encryption to protect your account and payment information.

As indicated in our Terms and Conditions, your purchased license is intended for personal use only. A.D.A.M. reserves the right to cancel subscriptions of users who do not respect our Terms and Conditions, and who share their credentials with third parties. To obtain volume, corporate, or multi-user licenses, visit our Volume Licenses page for more information.

We can set you up with your own URL on our hosted LMS. You’ll instantly be able to manage your licensed programs, users, and assignments, and generate reports on user and program activities. For payments, we accept company credit cards, checks, and wire transfers, and we can provide an invoice upon request. Please visit our Volume Licenses page for more information, or contact us for more details and instructions.

If you already have your own LMS, we also sell unlimited-user licenses that we deliver to you as SCORM/AICC compliant packages. For payments, we accept company credit cards, checks, and wire transfers, and we can provide an invoice upon request. Please visit our Volume Licenses page for more information, or contact us for more details and instructions.

Yes, we do offer volume discounts on multi-license purchases. Contact us for more information.

A.D.A.M. offers academic discounted prices for students, teachers, and staff of eligible institutions. You can purchase programs to use on your personal computer or a computer owned by your school. Visit our Academic Licenses page to see if your institution is eligible or Contact us for more information.

Please feel free to contact us at any time—we will be happy to answer your questions!